Frequently asked questions.
Whether you've run into problems or you're curious to learn more, you're in the right place.
Questions about Invity
Some basic info about us. To learn even more about who we are and what we believe, visit our about us page.
But Invity's straightforward user interface isn't just meant to simplify your hunt for the best trading conditions. It's intentionally designed to be nontechnical enough to allow anyone to buy, exchange, sell, or save crypto with just a few clicks. No need to be a geek, no need to have been involved with digital currencies since the beginning—we believe crypto is for everyone.
So what exactly is Invity? We're a trustworthy, user-friendly one-stop shop for all your crypto needs.
But that's not all. Invity's Invest in crypto savings plan and Spend crypto feature make it a truly comprehensive location for anything you want to do with your digital currencies, allowing you to benefit from every part of the cryptocurrency ecosystem through a single site.
Once we've performed our due diligence, we enter into a contractual relationship with each partner. This allows us to regularly review that they meet our very high KYC and AML standards and that they make these and other policies clear to our customers. The result of this thorough vetting process is a curated list of only the most trustworthy exchange providers that can guarantee problem-free transactions.
Quick and easy guide to buying crypto.
- Have your debit or credit card ready. We accept cards issued by Visa and Mastercard, as well as some prepaid cards.
- Go to Invity.io and select Buy crypto in the menu at the top of the screen.
- Select the fiat currency you want to spend from the If you pay drop-down menu and the cryptocurrency you want to buy from the You'll get drop-down menu.
- Enter the amount of money you want to spend in the Amount box. Make sure that the country you live in is selected in the Results for menu—this ensures that we'll only show you purchases you can legally make in your country. Then select Compare and buy.
- A safety notice will pop up, since we want the world of crypto to be secure and trustworthy for everyone. Read each statement and check the box to confirm that you understand each safety tip. Then select I understand and want to purchase crypto!
- Our algorithm will display the estimated amount of cryptocurrency you'll be able to receive at the end of your exchange. The provider able to complete the purchase is listed to the right of each offer. Note that the rates offered may differ slightly depending on the provider or currency, though each offer already includes all the fees associated with the transaction. Compare the details of each offer carefully, but remember to act quickly, since offers refresh every 30 seconds.
- Choose the offer you want to take, then select Get this deal.
- Enter the receiving address generated by your cryptocurrency wallet. This is where your cryptocurrency will go once your purchase is complete. Always carefully verify that the address is correct—transactions can't be undone if they're sent to the wrong address. We recommend using the copy and paste function instead of manually typing each character; this reduces the risk of errors. Once you've checked the address, select Next step. If you change your mind about this offer, select I want a different offer to go back.
- You'll be shown a summary of your transaction, allowing you to review all the details one last time before you purchase. If everything is correct, select I'm sure I want this deal! If you want to change anything, select Double-check my details to go back.
- A secure payment page belonging to the payment provider you chose (Simplex or BTCDirect) will open in a new tab; don't close the Invity tab! Carefully follow the provider's instructions and enter the information they request.
- The boxes in the Invity tab will be checked as each step is completed, so you can easily follow along. Once the All done! box is checked, your purchase is complete. Access your wallet to make sure that you see the correct amount of the type of crypto you wanted to end up with.
And there you have it—you've purchased some cryptocurrency! Now that you're familiar with the buy process, you're ready to explore Exchange crypto; using these two features, you can get nearly any digital currency out there. Or you can read our blog to plan your next moves. Have fun!
But don't worry: your addresses are linked to your wallet and making a new address doesn't add any more work for you. Most reputable wallets—whether online, an app, or hardware wallet—generate a new address whenever you're performing a transaction, and most will simply prompt you to do so. However, each wallet is unique, so investigate yours thoroughly to make sure you know how to use this function!
First, values can shift in relation to one another and over time. This means that, like stocks, virtual currencies are subject to market forces—think supply and demand—so a currency that is high in value one day may lose some or even all of that value the next. Even in the short history of crypto, there have been numerous major price fluctuations, flash crashes, and market manipulations, among other things, and it may not always be possible to liquidate, or get out of the market. Furthermore, competition on the market is worldwide, making it essential to have knowledge of these markets and events that may affect them. Experience in trading in general and in trading crypto specifically is also highly recommended.
Second, cryptocurrencies are decentralized and not backed by governments or central banks. In other words, while digital currencies can often be spent like fiat currencies (like the US dollar) and exchanged for these same fiat currencies, digital currencies do not have the same status, protections, controls, or regulations. This means, for example, that if the Bitcoin market gets a little out of control and loses half its value in a few moments, there is no authority that will put on the brakes—it's up to the traders themselves to right the market. Furthermore, if you fall victim to a scam or theft, there's usually very little anyone can do to compensate you. This is why you'll see frequent reminders throughout Invity.io prompting you to be mindful of your security when dealing with crypto. And as always when it comes to money—if something feels fishy, it probably is.
Because of these risks, it's probably not a good idea to start trading crypto using funds taken from retirement savings, loans, emergency funds, or other necessary sources of funds. Instead, transact only with funds that you could survive losing. This is also why we recommend making crypto only one part of a diverse financial portfolio, particularly through our Invest in crypto savings plan.
But this shouldn't scare you off—many thousands of people around the globe participate in this alternative finance ecosystem, and so many thousands of people have an interest in keeping it going securely and with relatively few major shocks. What's more, many national governments have taken notice of the increasing role of digital currencies in the world's economy and have begun to issue advice, and in some places regulations, to help users who want to get involved in crypto. For just some of the advice issued by US authorities, read up on the Consumer Financial Protection Board's Consumer Advisory, the Securities and Exchange Commission's Investor Alert, the Commodity Futures Trading Commission's Customer Advisory, and the Financial Industry Regulatory Authority's Investor Alert. You should also stay tuned to Invity's blog for information without the jargon regarding crypto safety, crypto markets, tax implications, and other topics you need to know to make the best out of your crypto investments. After all, you're in good hands.
What you need to know to get started exchanging with Invity.
- Go to Invity.io and select Exchange crypto in the menu at the top of the screen.
- Select the cryptocurrency you want to spend from the If you pay drop-down menu and the cryptocurrency you want to receive from the You'll get drop-down menu.
- Enter the amount of cryptocurrency you want to spend in the Amount box, then select Compare offers.
- Our algorithm will immediately display the estimated amount of the cryptocurrency you'll be able to receive at the end of your exchange. The exchange provider able to complete the trade is listed to the right of each offer. Fixed-rate offers are listed first and floating-rate offers are displayed in a separate table below them; each offer already includes all the fees associated with the transaction. Compare the details of each offer carefully, but remember to act quickly, since offers refresh every 20 seconds.
- Choose the offer you want to take, then select Get this deal.
- Carefully read the safety tips and check the box when you've completed each one. Then select I'm secure and ready to exchange!
- In the box, enter the receiving address generated by your cryptocurrency wallet. This is where your cryptocurrency will go once your exchange is complete. Always carefully verify that the address is correct—transactions can't be undone if they're sent to the wrong address. We recommend using the copy and paste function instead of manually typing each character; this reduces the risk of errors. If your wallet asks you to enter a destination tag, enter that too. Once you've checked the address, select Next step. If you change your mind about this offer, select I want a different offer to go back.
- Enter the refund address for your wallet. Your starting funds will return here if the exchange can't be completed. Select I'm sure I want this deal! If you want to review the previous screen, select Double-check my receiving address to go back.
- All of the most important data for the exchange has been entered and the exchange provider is ready to make the trade you see on the screen. Make sure the information is correct; if you have any doubts or want to review your information, select Cancel and get new offer; this will cancel the transaction and send you back to the exchange screen. To continue the exchange process, you need to send the starting amount of crypto to the exchange provider. Open your wallet, make sure your wallet can access your device's camera, and scan the QR code; this will fill in the required information in your wallet. Alternatively, follow the instructions specific to your wallet and enter the alphanumeric code when prompted. Once you've sent the correct amount of crytpo to the correct address, select I've sent the [currency].
- This is the easy part—you just have to wait for the exchange process to complete on the provider's side. The boxes will be checked as each step is completed, so you can easily follow along. Don't worry, the process may take a few minutes to finalize. If you can help it, don't navigate away from or close this window while the exchange process is taking place—this helps make sure that the process completes without any problems, since you won't be able to come back to this screen once you leave. If the process isn't moving forward or you encounter an error, select Wait, what was I supposed to do? to make sure you've completed each step.
- Once the All done! box is checked, your exchange is complete. Access your wallet to make sure that you see the correct amount of the type of crypto you wanted to end up with.
Not too painful, huh? Now that you're familiar with the exchange process, it's a great time to make even more exchanges or read about other cryptocurrencies on our blog—there are plenty more out there!
While you're sure to get what's shown in the fixed rate offer (they're also called "guaranteed rates"), they are also usually lower, meaning you won't be able to buy as much crypto. Floating rates, on the other hand, are less certain but often higher, meaning you could end up with more crypto in the end.
Note that XRP uses the term "destination tag"; Lumens, EOS, and Binance use "memo"; NEM uses "messages"; and Monero uses "payment ID"—but don't worry, they're all essentially the same thing. If you forget to fill in this field as part of a deal that requires this information, your funds will likely be lost and, as with all crypto transactions, can't be recovered. Luckily, these pieces of information are generally easy to find and your wallet will usually remind you to fill in this field. Also be aware that each currency may use a different format: XRP destination tags are usually a number between 6 and 10 digits long, while Monero's payment IDs are 64-character alphanumeric codes.
Investing in cryptocurrencies
How and why you should save for your future with crypto.
Until then, study how crypto savings could figure in to your personal portfolio. When you use an Invest in crypto savings plan with Invity, you're truly investing in your future!